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Frequently Asked Questions

 

How long does a vehicle wrap last?

Most premium vehicle wraps last between 3 and 7 years depending on the film used, vehicle storage conditions, mileage, maintenance and environmental exposure.

We primarily work with trusted manufacturers including Hexis, Avery Dennison, KPMF and 3M. Proper aftercare is essential to maximise the lifespan of your wrap.

What wrap brands do you use?

We use industry-leading films from:

  • Hexis

  • Avery Dennison

  • KPMF

  • 3M

The most suitable film will depend on your chosen finish, colour and application requirements.

Do you offer mobile services?

Yes.

We offer selected mobile services throughout Norfolk and surrounding areas where suitable conditions are available.

Vehicle wrapping is generally carried out at our Norwich workshop to ensure the highest possible finish and minimise contamination during installation.

Do I need an appointment?

Yes.

All services operate on an appointment basis to ensure adequate preparation time and workshop availability.

You can request a quotation or consultation through our website, social media channels, email or telephone.

How long does a full vehicle wrap take?

Most full vehicle wraps require a minimum of 5 working days.

More complex projects, specialist finishes, commercial vehicles or additional body preparation may require additional time.

We will provide an estimated completion date before work begins.

Do you remove existing wraps?

Yes, however this service is offered depending on the below points.

We offer professional wrap removal services.

Pricing depends on:

  • Vehicle size

  • Age of the wrap

  • Film condition

  • Installation quality

  • Amount of adhesive residue present

We are happy to provide a quotation following inspection.

What window tint shades do you offer?

We offer a wide range of window tint options, including:

  • 5% (Limo)

  • 20%

  • 35%

  • 50%

  • Light privacy and heat-reduction films

We will always discuss your requirements and advise on legal compliance before installation.

Is window tinting legal in the UK?

Yes, when installed within legal limits.

Current UK regulations generally require:

  • Front windscreen: minimum 75% light transmission

  • Front driver and passenger windows: minimum 70% light transmission

Rear windows and rear windscreens are not subject to the same restrictions.

If you are unsure, we will be happy to advise.

Will a wrap damage my paintwork?

A professionally installed wrap will not normally damage genuine factory paintwork.

However, wraps may expose existing issues such as:

  • Poor resprays

  • Previous repairs

  • Corrosion

  • Lacquer failure

  • Existing paint damage

For this reason, customers should always disclose any known paintwork history before installation.

Do you offer commercial vehicle graphics?

Yes, although currently we do not print the graphics ourselves in-house this is a future goal of Level Up EXP ltd.

We provide commercial vehicle graphics, fleet branding, decals and signage solutions for businesses across Norfolk.

We can assist with both design and installation, creating a complete branding solution from concept to completion.

Do you offer design and branding services?

Yes.

Alongside our automotive services, we also provide:

  • Logo design

  • Business card design

  • Flyer design

  • Social media graphics

  • Vehicle graphic design

  • Signage artwork

  • Business branding packages

Whether you are launching a new business or refreshing an existing brand, we can help create a professional and consistent identity.

What payment methods do you accept?

We currently accept:

  • Bank Transfer

  • Cash

  • Card Payments (where available)

Full payment is required before vehicle release unless otherwise agreed in writing.

Do you offer a warranty?

Yes.

We provide a workmanship warranty covering installation-related issues.

Material warranties remain subject to the individual manufacturer's terms and conditions.

We will always be happy to discuss any concerns following installation.

Do I need to clean my vehicle before my appointment?

We recommend bringing your vehicle in a clean condition wherever possible.

Additional preparation may be required for excessively dirty vehicles and additional charges may apply if significant cleaning is necessary before work can begin.

Can I wash my vehicle after wrapping or tinting?

Yes, but we recommend following our aftercare guidance.

Typically:

  • Avoid washing for several days after installation.

  • Avoid automatic brush washes.

  • Use gentle cleaning products.

  • Avoid directing pressure washers at edges and seams.

Detailed aftercare information will be provided following installation.

Do you offer payment plans?

At present, we generally require payment upon completion.

For larger commercial projects, bespoke payment arrangements may be available by prior agreement.

Do you offer architectural window film?

We certainly plan to offer this in the near future.

We will offer a range of architectural film solutions for homes, offices and commercial premises, including:

  • Solar control film

  • Privacy film

  • Security film

  • Decorative film

  • Anti-glare film

Please contact us for a consultation and quotation.

Where are you based?

Our workshop is located in Norwich, Norfolk.

We serve customers throughout Norfolk, Suffolk and the wider East Anglia region, with selected mobile services also available.

How do I get a quote?

Simply contact us with details of your project through:

  • Our website enquiry form

  • Email

  • Telephone

  • Facebook

  • Instagram

Photos are always helpful and allow us to provide a more accurate quotation.

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